Privacy policy
Privacy Policy
The House of Art
Last updated: June 2026
The House of Art is committed to protecting your privacy and handling your personal data responsibly and transparently in accordance with the Swiss Federal Act on Data Protection (FADP) and other applicable laws.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, attend our exhibitions, purchase artworks, subscribe to our communications, or otherwise interact with us.
1. Data Controller
The House of Art operates under:
CR Gestion & Fiduciaire SA (CRGF)
Rue de l’Est 8
1207 Geneva
Switzerland
Email: thehouseofart@crgf.ch
Telephone: +41 (0)22 342 82 34
For any questions regarding the processing of your personal data, you may contact us using the details above.
2. Personal Data We Collect
Depending on your interaction with us, we may collect the following categories of personal data:
Contact Information
- Name and surname
- Email address
- Telephone number
- Postal address
Collector and Client Information
- Artwork enquiries
- Purchase history
- Payment and invoicing information
- Shipping and delivery details
- Communication preferences
Artist Information
- Portfolio submissions
- Curriculum vitae
- Biography and exhibition history
- Images of artworks
- Professional contact details
Event and Exhibition Information
- Event registrations
- RSVP information
- Attendance records
Website Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Date and time of access
- Pages visited
3. How We Use Your Personal Data
We process personal data for the following purposes:
Administration of Our Activities
- Managing exhibitions and events
- Responding to enquiries
- Maintaining relationships with collectors, artists and partners
- Organising appointments and private viewings
Sales and Transactions
- Processing artwork purchases
- Preparing invoices
- Arranging shipping and delivery
- Managing payments
Communication
- Sending exhibition invitations
- Providing information about artists and artworks
- Responding to requests and correspondence
Legal and Regulatory Compliance
- Compliance with accounting, tax and legal obligations
- Protection of our legal rights
- Prevention of fraud and misuse
Website Management
- Improving website functionality
- Analysing website traffic and visitor behaviour
- Ensuring website security
4. Legal Basis for Processing
Under Swiss data protection law, we process personal data where necessary for:
- The performance of a contract or pre-contractual measures;
- Compliance with legal obligations;
- Our legitimate interests in operating and developing our activities;
- Your consent, where required.
5. Newsletter and Marketing Communications
If you subscribe to our newsletter or collector mailing list, we will use your contact information to send:
- Exhibition announcements;
- Invitations to openings and events;
- Artist updates;
- Information regarding artworks and collecting opportunities.
You may unsubscribe at any time using the unsubscribe link included in our communications or by contacting us directly.
6. Sharing of Personal Data
We do not sell personal data.
Personal data may be shared with trusted service providers when necessary, including:
- Website hosting providers;
- IT service providers;
- Accounting and administrative service providers;
- Shipping and logistics companies;
- Professional advisers;
- Public authorities where required by law.
All recipients are required to process personal data appropriately and securely.
7. International Data Transfers
Where personal data is transferred outside Switzerland, we take appropriate measures to ensure an adequate level of protection in accordance with applicable Swiss data protection laws.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law.
Typical retention periods include:
- Contact enquiries: up to 12 months after the last communication;
- Newsletter subscriptions: until unsubscribed;
- Client, sales and accounting records: up to 10 years in accordance with Swiss legal requirements;
- Artist application materials: generally up to 24 months unless a longer retention period is agreed.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
- Remember user preferences;
- Analyse website traffic;
- Improve website performance;
- Ensure website security.
You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.
If analytics services such as Google Analytics are used, information may be processed in accordance with the privacy policies of those providers.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
- Unauthorised access;
- Accidental loss;
- Misuse;
- Disclosure;
- Alteration or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request information about your personal data;
- Request correction of inaccurate data;
- Request deletion of personal data where legally permissible;
- Request restriction of processing;
- Object to certain processing activities;
- Withdraw consent where processing is based on consent.
Requests may be submitted using the contact details provided above.
12. Complaints
If you have concerns regarding the processing of your personal data, we encourage you to contact us first so that we may attempt to resolve the matter.
You also have the right to lodge a complaint with the competent Swiss supervisory authority:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Website: https://www.edoeb.admin.ch
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.